WHAT WE DO
CREATING YOUR SUSTAINABLE COMPETITIVE ADVANTAGE
DYNAMIC CONTINUOUS IMPROVEMENT MODEL
A strategic advantage requires a high-performance culture built on lean practices and high engagement at the frontline.
Reflecting on our experience with global clients over the past 30+ years has allowed us to identify the essence of a sustainable competitive advantage as being underpinned by the six core elements of the Dynamic Continuous Improvement Model.
“High-engagement organizations achieve 63% higher shareholder return than low-engagement organizations.”
Source: Hewitt Associates
CORE ELEMENTS OF OUR APPROACH
Strategic Goal Alignment
Strategic Goal Alignment ensures every member in the organisation is on the same page, inspired by the vision and guided by the organisation’s values. Every team functions as a Small Business Unit (SBU), their goals supporting the organisation’s strategy, they own their results and drive the continuous improvement agenda to deliver best in class results.
Visual Management
Visual Management creates the foundation for continuous improvement providing every team and each member with a clear picture of the day-to-day goals and performance results in the context of the organisation’s overall objectives and strategy. Daily problem solving and continuous improvement are thereby embedded as a routine in the DNA of the organisation.
Frontline Engagement
Since value is added at the frontline, engagement of the talent of every member is key to innovation, creativity and continuous improvement; which are essential on the journey to building a sustainable competitive advantage.
Lean Practices
World-class performance is the outcome of successful Lean Practices implemented to deliver value to customers in the most efficient way. These practices are implemented as tools and modules trained to address the specific opportunities identified in the organisation.
Leadership in Safety
Leadership in Safety creates a culture where every member is aware of their own actions and engaged in continuously improving safety performance. A sustainable advantage is delivered by deliberately focusing on task performance with the aim of making work safer, easier, less ‘wasteful’ and thereby more efficient. Insight into one’s personal Safety Profile instils a constant awareness of own actions and consequent outcomes.
Leader Standard Work
Leader Standard Work embeds the culture of continuous improvement through daily coaching by leaders at the frontline. Planned leadership routines and mindful coaching at the frontline embed continuous learning throughout the organisation and deliver high performance.
HELPING GLOBAL COMPANIES ACHIEVE OUTSTANDING RESULTS
“Dieter’s contribution has been nothing short of phenomenal. His process is completely embedded and part of our operating culture.
The continuous improvement focus he has brought to Safety, Quality, Speed and Cost have made a significant improvement to our financial results and to the skill and engagement level of our people. His strong mentoring approach means that the team now own the process, but we can always rely on Dieter to challenge us to set new higher standards. He has taken us on the path to world class.”
“A 80% reduction in safety incidents was achieved within 15 months and our Distribution Centre achieved the highest ever GWP rating ever.”
Our Process in 3 Steps
We tailor our approach to your organisation’s needs and apply these key steps to achieve results.
Aligning
Your vision, strategy and goals are defined and cascaded into a tiered team structure with supporting visual management.
Deploying
Leaders and teams are coached in best practices to lead the continuous improvement agenda to embed this in your DNA.
Coaching
Internal capacity is developed to continuously review, improve and sustain the process and deliver results.